How Social Media Monitoring Can Save Your Brand

One of the most critical components of using social media as a customer service tool is “social media monitoring.” As more customers turn to social media for asking questions and airing complaints, businesses need to stay tuned into their channels so that they can respond promptly.

Why is social media monitoring so essential? Businesses that don’t watch their social media accounts…

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Owner of #Strella Social Media, Writer, Entrepreneur, Social Media Manager, Social Media Strategist, and Chronic Multi-tasker! High-D Personality!

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Rachel Strella

Rachel Strella

Owner of #Strella Social Media, Writer, Entrepreneur, Social Media Manager, Social Media Strategist, and Chronic Multi-tasker! High-D Personality!

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